International Warranty

Your CREPAS watch is warranted by COMPAÑÍA RELOJERA ESPECIALIZADA PARA ACTIVIDADES SUBACUÁTICAS SL for a period of twenty-four (24) months from the date of purchase under the terms and conditions of this warranty.
The international CREPAS warranty covers material and manufacturing defects existing at the time of delivery of the purchased CREPAS watch (“defects”). The warranty only comes into force if the warranty certificate is dated, fully and correctly completed.

During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect serviced free of charge. In the event that the service is unable to restore the normal conditions of use of your CREPAS watch, Compañía Relojera Especializada Para Actividades Subacuáticas SL guarantees its replacement by a CREPAS watch of identical or similar characteristics. The warranty for the replacement watch ends twenty-four (24) months after the invoice date of the replaced watch.

This manufacturer’s warranty does not cover:

  • Non-metallic straps and chains (e.g. leather, textile, rubber).
  • Normal wear and tear and aging (e.g. scratched crystal; alteration of the colour and/or material).
  • Any damage on any part of the watch resulting from abnormal/abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, etc.), incorrect use of the watch and non-observance of the use directions provided by Compañía Relojera Especializada Para Actividades Subacuáticas SL.
  • Indirect or consequential damages of any kind resulting from e.g. the use, the non-functioning, the defects or the inaccuracy of the CREPAS watch.
  • CREPAS watches handled by non-authorized persons (e.g services or repairs) or which has been altered in its original condition beyond Compañía Relojera Especializada Para Actividades Subacuáticas SL control.

Any further claim against Compañía Relojera Especializada Para Actividades Subacuáticas SL. e.g. for damages additional to the above described warranty is expressly excluded, except mandatory statutory rights the purchaser may have against the manufacturer.

The Compañía Relojera Especializada Para Actividades Subacuáticas SL.’s customer service ensures the perfect maintenance of your CREPAS watch. If your watch needs attention, rely an authorized CREPAS Service Center: they can guarantee service according to CREPAS’s standards.

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